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PostLo Sitemap Page - South Dum Dum

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TODAY'S INSIGHT

Kolkata –“the City of Joy”

Planning a break from monotony? Now what, thinking where to go?

If you are one who just wants to go everywhere and wish to explore as much of the world as possible. Let’s make it easy for you by giving you a brief glimpse into the “City of Joy – Kolkata”.

Kolkata has something for everyone from art, literature, history, religion, spiritualism, sports, food, and more that can be said to be the perfect amalgamation of old-world charm and modern India. Every street in this city has a story that will mesmerize and charm you. Being one of the largest cities in India, Kolkata is the capital of West Bengal. It is located on the east bank of the Hugli River. After Mumbai and Delhi, Kolkata is the 3rd most populated metropolitan in India. Mainly, the industrial revolution in India started here. During British rule and the Indian Independence Movement Kolkata/Calcutta was the nucleus. This compelling history, beautiful attractions, and mouth-watering traditional Bengali food are all that make the city a perfect tourist destination.

Though you must have a list of places to visit ready yet we will quickly take you through some of the popular ones:

1.
HOWRAH BRIDGE

Despite so many attractions in the city, certain landmarks become the identity of the entire city. The gateway of Kolkata - Howrah Bridge or Rabindra Setu, is one such iconic structure that due to its beauty and majestic appeal has been the face of Kolkata for centuries. Built across the Hooghly River, it is the sixth longest and fourth busiest cantilever bridge in the world with over one lakh of vehicles and millions of commuters passing through every day. Don’t miss getting a complete view of the bridge through a boat ride on the Hooghly River.

2.
VICTORIA MEMORIAL

A must-visit place in Kolkata, the Victoria Memorial is one of the most glorious monuments of India. Representing the resplendent and majestic British architecture which stands as a real icon of the city. It is constructed with beautiful white marble on the Maidan in Central Kolkata and is dedicated to Queen Victoria, Empress of India from 1876 to 1901. Spread across acres of land, this opulent white marble structure is surrounded by well-maintained gardens. The huge fortress has 25 galleries that feature portraits, sculptures, stunning architecture, arms, and armor.

3.
BIRLA PLANETARIUM

A visit to this planetarium will be worth remembering for the science enthusiast and believer in God. Constructed in 1963 adjacent to St, Paul’s Cathedral now serves as a museum. A series of shows are organized wherein numerous scientific theories and discoveries are displayed which explain the complex world of planets, galaxies, solar systems, and life cycles of stars.

4.
ECO PARK, NEW TOWN

An ideal place to visit for nature lovers. Built across a huge area, the area has various beautiful gardens like fruit, tea, rose, butterfly, etc. The most important attraction is the replicas of the Seven Wonders of the World built across the park. A lake surrounds the park and the boat ride is a must-try.

5.
KALIGHAT KALI TEMPLE

Located in Kalighat Kolkata, it is one of the most important 51 Shakti Peethas. The temple is 300 years old and the structure of the temple was completed under the patronage of Sabarna Roy Chowdhury in 1809. Atmaram Brahmachari and Brahmananda Giri were the two saints who created beautiful and unique Idols of Kali with the touchstone. Goddess Kali is said to be the divine protector of Earth so do take the blessings as they will give you strength and courage to face all odds.

Best time to visit

If you are planning a trip to Kolkata then the best time will be between October to March. October and November come with an autumn season with clear blue skies, though the weather remains warm and humid you can be a part of Durga Puja, the largest and craziest festival of Bengali. December to March brings the winter season when it is cold and less humid and it is the time when the largest Kolkata Book Fair is held in January.

Where to stay?

Where to stay keeps you worried before and while you travel?

A variety of hotels are spread all around the city out of which one will be of your choice and fit into your budget.

Hotels near New Town and Chinar Park will be a great option if you want to stay somewhere near to the airport or the stay near Esplanade, Sudder Street or Park Street will be great if you wish to enjoy the local market and things around the city.

What to Eat?

We are sure that you must have heard about maach –bhaat, Roshogullas, Mishti Doi, and Sandesh, so get ready to satiate your taste buds with the magic of Kolkata’s cultural inventions. Endless surprises are waiting for you right from the starters to the main course followed by the desert. The city offers culinary treats and for sure you can’t just have one.

So whenever you are in Kolkata on a trip, make sure you go out and relish the authentic flavors of the ages-old Bengali delicacies. Bengali cuisine isn’t just fish and rice there is a fabulous vegetarian spread and an amazing range of sweets available which are the hallmarks of the cuisine.

The new ingredients that are added, subtracted and different cooking techniques set the cuisine aside from any other. The city cuisine is well-known for its exquisite tastes so one by one let’s take you through the lip-smacking full-course meal of Kolkata:

1.
MACHER JHOL

Without any doubt, this is a perfect treat for seafood lovers. When combined with rice it makes the staple of Kolkata cuisine. Every Bengali non-vegetarian restaurant will have this on the top of their food menu. This traditional dish is a spicy fish curry made along with potatoes & tomatoes, usually seasoned with onions, ginger, garlic, and turmeric.

2.
MOCHAR GHONTO

This dish is the traditional add-on at every Bengali restaurant and home. It is one of the most popular dishes which is made with banana flowers and coconut. “Mocha” is a Bengali flower that after being cleaned properly is pressure cooked and later the spices are added which gives the dish a relishing flavour.

3.
SANDESH

Popular across the country as one of the best Bengali desserts, Sandesh is made from milk or cottage cheese and sugar which is molded into a variety of shapes like circular discs, and balls. This buttery desert puts a perfect end to the main course of traditional Bengali cuisine.

The food and culture of Kolkata speak a volume about it. So why wait longer? Start planning your next trip to the beautiful “City of Joy” – Kolkata.

TODAY'S INSIGHT

4 tips when talking to customer over phone

In today's world, the phone has become the most important means of communication for any service provider. Every customer likes to first contact the service provider on the phone, and then only if he is satisfied, the deal is made. Therefore, by paying attention to the small aspects of communicating on the phone, we could not only build good relationships with our customers but also increase our income.

So what are these 4 tips that we need to keep in mind while talking on the phone?

1.
First, keep a positive attitude while talking on the phone.

If you receive a phone call from a new number, always assume it's a potential customer.

So, when you pick up the call, your voice should be positive and cheerful.

If you are busy or unable to talk at that time for any reason, it is better not to pick up the call. But as soon as you get a chance, make sure to call-back. Keep in mind that you may lose customers if you delay too much in calling them back.

2.
Secondly, listen carefully to the customer and give clear answers.

Be on a listening mode with the customer on phone.

Do not use speaker-phone, unless it is neccesary.

The customer expects you focus on his problem, so do that.

You may ask questions to better understand the customer's needs. For Eg:"Yes, I understand. You need a piano-teacher for your child. How old is your child?"

3.
Thirdly, be honest with the customer and offer the most appropriate solution to his query.

After fully understanding the customer's needs, offer your solution. Always be mindful of what is the best for the customer.

Even if you can not provide the service that the customer is looking for, you may make a helpful suggestion. For Eg:"Yes, I understand. You need a piano teacher for your child. But I only teach guitar. Although, I know a very good piano teacher. If you want, I can share his phone number?"

If you can serve the customer, inform him of your availability and confirm with the timing as well. For Eg:"Sure, I can start the class from next week. Would you prefer Wednesday evening at 6 pm or Friday evening at 7 pm?"

4.
Lastly, ensure the customer’s satisfaction.

Before ending the call, make sure that the customer understands all the information you have provided. At the end, you should ask:"What else can I help you with?"

End the call by saying ‘thank you’ after answering the last question:"Thank you for calling me"

Hope these tips will help you in strengthening your relationship with your customers and increase your sales.